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BOSTROM'S AUTO BODY
CUSTOMER RELATIONS
If we do not take care of our CUSTOMERS, someone else will.
CUSTOMERS are not dependent on us. We are dependent on them.
CUSTOMERS are not an interruption of our work. They are the purpose for it.
CUSTOMERS favor us with their patronage. We are not doing them a favor by serving them.
CUSTOMERS are a part of our business. They are not outsiders.
CUSTOMERS are not cold statistics. They are human beings with feelings and emotions like our own.
CUSTOMERS are not someone to argue or match wits with.
CUSTOMERS are people who bring us their wants. It is our job to fill those wants.
CUSTOMERS are deserving of the most courteous and attentive treatment we can give them.
CUSTOMERS are the lifeblood of our business. Without them, we would not exist.
You are our customer. We are here to serve you and take care of your vehicle needs. We do our best to remember that fact.
IF at any time we fail to meet our customer’s needs and goals YOU, the customer tell us and we will work very hard to win your confidence in us.
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